Shipping policy
Here's a polished shipping policy draft for Valentine & Co Fashions:
Shipping Policy
Thank you for shopping with Valentine & Co Fashions. We are committed to delivering your order with care and in a timely manner.
Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking details once your order has shipped.
Shipping Rates & Delivery Times
- Standard Shipping (5–7 business days) — $6.99
- Expedited Shipping (2–3 business days) — $14.99
- Free Standard Shipping on orders over $100
Order Tracking Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.
International Shipping We currently ship to select international destinations. International orders may be subject to customs duties, taxes, and fees upon arrival, which are the responsibility of the customer. Delivery times vary by location (typically 10–21 business days).
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at [your contact email]. We will work with the carrier to resolve the issue promptly.
Undeliverable Packages If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment. Additional shipping fees may apply.
- Undelivered or Returnded: We will process orders within 1-3 business days. Standard shipping takes 5-7 business days. Expedited options are available at request. Tracking information will be emailed once your order ships."